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20.09.2010 08:04 AM

InstaForex Company warns its customers about unauthorized mailing of notifications about winning a bonus of USD 700. The letter also contains the request to fill in the form and send it to bonus@instaforex.com. This mailing is clearly false and is in no way related to InstaForex. We urge you to ignore such letters. Please, do not fill in any forms and do not send any responses to them.

If you are doubtful about the official status and authenticity of a letter written on behalf of InstaForex Company, you are always welcome to contact our Support Service. You will have all your questions answered by our support specialists.

Protect yourself by the following measures:

  • Make sure that your computer has not been afflicted by any malicious software, aimed at transmitting confidential information to the third party. Install an antivirus programme and update its base regularly.
  • Install and use firewall on your computer. This will prevent unauthorized access to the information stored on your computer.
  • Please, make sure that you have definitely connected to secure.instaforex.com, in the secure mode; thus you should ascertain that in the address bar you see the address https://secure.ifxbuy.com/, with a sign of a padlock in a right top corner of the screen in the browser Microsoft Internet Explorer up to the version 7.0 or on the top to the right of the address line in the browser Microsoft Internet Explorer starting from the version 7.0 or in Opera. In the browser Mozilla Firefox the lock sign will be on the top and at the bottom of the screen.
  • Never open any questionable files and never any links sent to you via e-mail.
  • Under no circumstance do not tell your password anyone, not even InstaForex officials. They never ask traders to provide the logins and passwords of their accounts.
  • If you suspect someone else has come to know your login and password, please, change the password in the trading platfrom or in the Client Cabinet yourself.
     

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